Almost two years ago, approximately ten SMACNA residential contractors formed a residential peer group. The goal was to find ways to improve how we do business.

Since that time, we have evaluated firms in several regions and have future peer group meetings planned in Michigan and San Francisco.

A typical peer group meeting takes about three days. The group looks into every aspect of the host business including sales and marketing, service, installation, office operations and accounting. On the final day, the group reviews common issues facing residential contractors and how to resolve them. These meetings have been extremely beneficial for all members of the peer group, not just the host firm.

If you would like to become a part of the peer group, contact Russ Kimball, of Evergreen State Heat and A/C, at (425) 252-3114 or e-mail russ@essmwa.com.