Volume 3, Issue Number 10 November  9, 2005

Safety & High-performing Contractors

Check out this article in the October 2005 issue of Contracting Business:

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Customer Focus - "Handling Customers with a Complaint"

How you handle a customer with a complaint can make the difference between creating a loyal customer and losing one.

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Employee Focus - "New Managers Face New Challenges"

Whether you have been promoted, or are promoting someone to a managerial position, keep in mind there are many challenges that need to be worked through.

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Thought for the day

"The government is not going to solve our problems..."

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Additional Information

Contact information:

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