Sheet metal & Air Conditioning Contractors’ National Association

Events & Education


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STA Schedule

Monday – March 19

7:00 a.m. Breakfast

  • 7:30 a.m.  Welcome, Introductions and Program Overview & Profitability Measurement – Kevin Dougherty
    - Benchmarking, best practices, financial basics, job goal setting
    - Leadership, transition to management, motivation, team building, delegating
  • 11:30 a.m. Lunch
  • 12:30 p.m. Driving Project Success – Stephane McShane
    - Identify industry trends and changes, define field management obstacles and opportunities; understand how productivity is measured; evaluate impact of rework on productivity and project performance
  • 6:00 p.m. Group dinner
  • 7:00 p.m. Case study project
Tuesday – March 20
  • 7:00 a.m. Breakfast
  • 7:30 a.m. Productivity Kevin Dougherty
    - Production issues, cost control, planning and scheduling, lean practices, project management basics, rigging and material handling
  • Time Management – Kevin Dougherty
  • 11:30 noon Lunch
  • 12:30 p.m. Developing Your Workforce – Nic Bittle
    - Learn how to develop and mentor your crew; tips, tricks, tactics and techniques to master effective leading; how to deliver criticism and dealing with conflict on the job
  • 6:00 p.m. Group dinner
  • 7:00 p.m. Team building exercise
Wednesday morning – March 21
  • 7:00 a.m. Breakfast
  • 7:30 a.m. Industry Trends – Kevin Dougherty
                    Communication       
    - Handling conflict and complaints, active listening, negotiations, documentation, communication basics, controlling conversations, role playing via difficult conversations                                     
  • 11:30 a.m. Summary and Wrap-up