Sheet metal & Air Conditioning Contractors’ National Association

Events & Education


STA 2019

STA Schedule

April 28-May 1, 2019
Milwaukee, Wisconsin

Sunday, April 28
  • 4:00 p.m.  Welcome, Introductions and Program Overview
    • Leadership – Kevin Dougherty
    • Transition to management, motivation, team building, delegating
  • 6:00 p.m. Group Dinner
  • 7:00 pm Case study project
Monday –April 29
  • 7:00 a.m.  Breakfast
  • 7:30 a.m. 

    Productivity – Kevin Dougherty
    Production issues, cost control, planning and scheduling, lean practices, project management basics, rigging and material handling

    Profitability Measurement – Kevin Dougherty
    Benchmarking, best practices, financial basics, job goal setting

  • 11:30 a.m. Lunch
  • 12:30 p.m.   

    Driving Project Success – Stephane McShane
    Identify industry trends and changes, define field management obstacles and opportunities; understand how productivity is measured; evaluate impact of rework on productivity and project performance

  • 6:00 p.m. Group dinner
  • 7:00 p.m.  Team building exercise
Tuesday –April 30 
  • 7:00 a.m.  .Breakfast
  • 7:30 a.m. 

    Industry Trends & Communication – Kevin Dougherty
    Handling conflict and complaints, active listening, negotiations, documentation, communication basics, controlling conversations, role playing via difficult conversations

  • 11:30-noon      Lunch
  • 12:30 p.m.         

    Developing Your Workforce – Nic Bittle
    Learn how to develop and mentor your crew; tips, tricks, tactics and techniques to master effective leading; how to deliver criticism and dealing with conflict on the job

  • 5:00 p.m.  Adjournment
Wednesday morning –May 1
  • 7:00 a.m. Breakfast

  • 7:30 a.m.  Time Management – Kevin Dougherty

  • 10:30 a.m  Milwaukee Tool Tour

  • 12:30 p.m. Summary and Wrap-up