Sheet Metal & Air Conditioning Contractors’ National Association


New Manual Added to the Contractor Operations Manual: Strategic Growth and COVID-19: Seizing Opportunities to Win More Business

Dec 03, 2020

COM-Strategic Growth Amid Covid cover 244x300COVID-19 has led to an unprecedented need to help mitigate the spread of the disease, creating huge areas of business growth opportunity for contractors. Properly designed and operating HVAC systems can help reduce the risks associated with virus transmission, and controlling airborne exposure to the virus is one way to mitigate the spread.

Changes to building operations, including the operation of heating, ventilating, and air-conditioning systems, can help reduce airborne exposures. Several areas have been identified as opportunistic by leading contractors including Indoor Air Quality, Outside Air Ventilation, Upgrades to air filtration, Fire and Life Safety, TAB work, preventative maintenance and service contracts, and Equipment replacement.  

The latest Contractor Operations Manual, Strategic Growth Amid Covid-19: Seizing Opportunities to Win More Business, explores the areas that industry-leading contractors see as significant strategic business opportunities as a result of COVID-19.

Graphic-Strategic Growth Amid COVID19 250x324CONTENT OVERVIEW

  1. Growth Opportunities in the New Normal
  2. What, When and Why Would You Consider Investing Now?
  3. Talking Points for Potential Customers
  4. Strategic Opportunities
  5. Indoor Air Quality
  6. Outside Air Ventilation
  7. Upgrading Air Filtration
  8. Fire and Life Safety
  9. Balancing and Commissioning HVAC Systems
  10. Preventative Maintenance and Service
  11. Equipment Replacement Options
  12. Outdoor Functional Spaces

For questions about this manual, please email Tom Soles, SMACNA’s Executive Director of Member Services, at

SMACNA Contractor Operations Manual

The operation of a sheet metal business presents contractors with a number of challenges over time. SMACNA therefore created the Contractor Operations Manual to serve as a continuous effort to assist members in running the operational and strategic areas of their businesses.

You will find free, valuable content to help improve business management skills, prepare your business for the future, provide new tools for proven practices, and many more important industry-specific topics involved in the day-to-day operations of your business. With over a dozen topics currently covered, and several more to be added in the near future, SMACNA’s Contractor Operations Manual continues to be a vital resource for running your business as best as possible. View the entire contents of this manual by visiting –

Access the Strategic Growth Amid Covid-19: Seizing Opportunities to Win More Business section of the contractor manual.

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