Sheet metal & Air Conditioning Contractors’ National Association

Residential Report

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Secrets to hiring and retaining good employees

Our industry is facing an unprecedented challenge in finding and retaining good employees.
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Introducing SMACNA’s Downspout and Gutter Sizing Calculator

One of the most frequently asked architectural questions SMACNA receives is on sizing gutters and downspouts.
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New chapter program! - Build a service and replacement department debuts in Oakland

A new SMACNA Chapter Education course “Start and Build a Profitable Service and Replacement Department" recently debuted with the Bay Area SMACNA chapter in Oakland, Calif. It is based on SMACNA’s new “Residential Retrofit and Service Operations Management Program.”
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Get the edge in HVAC sales with tablets and mobile apps

Mobile applications are creating great opportunities for residential contractors to improve customer service, build rapport with clients, write estimates and proposals, and sell more jobs at higher margins and in less time.
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Think inside the house: Residential services provide lucrative, steady work

Residential service work can be a boon to any contractor. It offers high net profits, predictable cash flow, steady technician hours, and stable work throughout the year—even during downturns.
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Are you up-to-date on the latest International Mechanical Code changes?

Not only do residential contractors have to work with the International Residential Code but they also must be aware of the International Mechanical Code.
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Meet the Residential Committee Chair: Kevin Shekell of Evansville, Ind.

We met with the new SMACNA Residential Contractors Council Steering Committee Chair Kevin Shekell, president of J.E. Shekell Inc., Evansville, Ind., to find out his thoughts on the residential business, what challenges him, and his likes and dislikes.
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How to respond to customer complaints

As a longtime industry leader and a member of the St. Louis Better Business Bureau, George “Butch” Welsch, owner of SMACNA company Welsch Heating and Cooling, St. Louis, has come across some great ideas over the years for keeping up good relationships with your customers.
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Finding the silver lining in residential cloud competition

Dandelion’s geothermal systems—sprouting up in a day
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Residential Contractors Forum: Build your game plan for double-digit profits

At this year’s Residential Contractors Forum during SMACNA’s Annual Convention, Oct. 22-25, in Maui, Hawaii, you'll discover the best ways to create a business recipe that will set your firm up for double-digit profits.
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Homeowners and contractors alike benefiting from PACE residential programs

According to PACENation, an industry trade association, 130,000 homeowners have used PACE financing for energy efficiency, renewable energy, water conservation, and wind mitigation improvements, representing a total investment of $2.9 billion.
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Why should homeowners care about building energy codes?

Residential HVAC contractors take note: Homeowners overwhelmingly put energy efficiency at the top of their list of essential and desirable features, according to a survey by the National Association of Home Builders (NAHB).
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Refrigerant phase-outs on the horizon: How to prepare

The world of refrigerants is a complex landscape. With contractors on the front line, staying informed about what’s coming will help ensure you are offering your customers the best approach to safety and efficiency.
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