Sheet metal & Air Conditioning Contractors’ National Association

Industry Links and Resources

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Secrets to hiring and retaining good employees

Our industry is facing an unprecedented challenge in finding and retaining good employees.
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Are you up-to-date on the latest International Mechanical Code changes?

Not only do residential contractors have to work with the International Residential Code but they also must be aware of the International Mechanical Code.
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Residential Retrofit and Service Operations Management Program – editable forms

The SMACNA Residential Retrofit and Service Operations Management Program ​was published in 2016. This document contains the editable versions of the forms in the program manual.
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Residential Links

A listing of links for the residential industry.
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Handling customer complaints so the customer likes you

Taking a negative comment and turning it into a positive is an art that Novak Heating & Air Conditioning in Cedar Rapids, Iowa, has mastered.
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Improper installation leads to poor HVAC performance, wasted energy, says study

Faulty installation of an HVAC system can result in a 30 percent increase in electricity consumption, according to a recent research study by the National Institute of Standards and Technology (NIST).
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Lean on me: Putting in policies that save time and labor in residential work

Discover the newest frontier in residential service work—using lean concepts to revolutionize your workplace and make your business more competitive and successful.
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