SMACNA Convention Interview: John Ilten

The President of Ilten’s Inc. talks about how technology has changed the residential service business and how his company has survived both the pandemic and a recent derecho.

Cedar Rapids, Iowa has not only been affected by the pandemic. The area was also hit by a derecho last year. At SMACNA’s Annual Convention, Jeff Henriksen, SMACNA’s Executive Director of Communications and Marketing, sat down with John Ilten, President, Ilten’s Inc., to learn more about how their residential and light commercial business survived the recent upheaval.

During the conversation, Ilten highlighted how technology has changed the residential service business.  As a past chairman of SMACNA’s Legislative Committee, Ilten also notes how issues like energy efficiency and pension reform are still prevalent but have now morphed into other areas like green energy.

Watch the whole conversation below: