There are many business reasons to have a written Personnel Policy and Procedure Manual. Written policies take expediency, snap judgment, and emotion out of the company’s decision-making. Spur-of-the moment action is unnecessary when fundamental, carefully worded company procedures are available to guide a supervisor’s behavior. Employees know what’s expected of them.
Employees can no longer excuse inappropriate conduct due to ignorance and supervisors become more effective because work conduct is clearly defined, resulting in fairness and consistency. A clear and comprehensive statement of company policies can offer these precise benefits.