Analog Dinosaurs & Digital Natives: Using Technology to Bridge the Skilled Trades Communication Gap

The sheet metal industry thrives on expertise passed down through generations, but as technology advances, communication barriers between seasoned professionals and digital natives have become more apparent. Fortunately, technology is acting as a common language—a shared platform that unites all generations. Digital tools are not replacing traditional knowledge; they are enhancing and preserving it, ensuring that every worker, regardless of experience, can contribute to the industry’s future.

Construction management software, mobile apps, and cloud-based platforms enable real-time communication through instant messaging, video conferencing, and document sharing. These tools align with younger workers’ digital preferences while providing structured, accessible solutions for experienced professionals. Digital estimating solutions further bridge the gap by creating repeatable processes that foster mentorship and allow the “old guard” to pass down their expertise effectively.

Building Information Modeling (BIM) provides a visual communication platform, ensuring that workers of all ages can interact with complex designs in a shared digital space. Mobile technology, including smartphones and tablets, has become essential on job sites, offering instant access to project updates, digital plans, and communication tools. Cross-generational training programs blend traditional craftsmanship with new technology, fostering collaboration where experienced professionals teach technical skills while younger workers introduce digital solutions.

Artificial intelligence (AI) is the next frontier, compelling all generations to collaborate. AI, built on historical data and real-time insights, depends on our collective ability to work together. As the industry evolves, technology is no longer just a tool for efficiency—it is the bridge connecting the past, present, and future of the skilled trades.

Speakers

Devon Madon

Co-Owner, Madon Sheet Metal

Dr. Devon Madon is the co-owner of Madon Sheet Metal, a union fabrication shop in Illinois specializing in high-quality HVAC components and custom welded assemblies. She holds a PhD in Early Modern Literature from Loyola University Chicago and spent nearly a decade teaching literature and communication. Devon now combines her background in education with her work in the skilled trades, focusing on business strategy, leadership development, and ethical technology. She writes and speaks about lifelong learning, AI, and the value of dignified work in modern manufacturing.

Kipp Ivey

Product Specialist, Trimble

Meet Kipp Ivey, a Product Specialist at Trimble focusing on Mechanical trades within the AEC Segment. His unique career path began 40 years ago with a foundation in the skilled trades—completing a sheet metal apprenticeship and rising from journeyman to executive management, including time as a SMACNA contractor. Complemented by studies in mechanical engineering and computer science, this deep industry grounding informs his work in construction technology over the past two decades.

Travis Voss

Director of Innovative Technology and Fabrication, SMACNA

Travis Voss is SMACNA’s Director of Innovative Technology and Fabrication where he aids member contractors in identifying the critical technological trends within the industry and assist members in remaining at the forefront of these developments.