Save the Date. Registration to open in August.
About the Program
This 2½-day, in-person training program is designed to elevate how service professionals show up on the job, in customer interactions, and within their teams. Through five interactive workshops, participants will develop the mindset, skills, and strategies needed to build trust, handle challenges with professionalism, and create lasting customer loyalty. Drawing on lessons from business and elite sports teams, this training moves beyond theory into practical, repeatable action that changes culture from the inside out.
Hotel Information
Hyatt Place Indianapolis Downtown
130 S. Pennsylvania Street
Indianapolis, IN 46204
Pricing
- Member (early): $2,250
- Member (standard): $2,500
- Associate member: $2,600
- Non-member: $5,000
EVENT DETAILS
LOCATION: Indianapolis, IN
EVENT TYPE: Educational Program
Upcoming Online Education & Events
The SMACNA Senior Project Leadership Institute program offers participants the simulated experience of running a sheet metal project with many of the associated challenges.
Join fellow SMACNA leaders in Washington, DC for this event focusing on key regulatory and legislative issues facing our industry.
For those just getting into AI, we'll cover the basics of AI: what it is, what it can be used for, important limits, and some use cases. ChatGPT, Claude and Gemini will be covered.
Join SMACNA President Todd Hill, SMART General President Michael Coleman, and Sheet Metal Industry Institute's Executive Director Michael Harris for an upcoming BE4ALL Town Hall, a collaborative livestreamed event.
Join SMACNA President Todd Hill and SMART General President Michael Coleman for an upcoming BE4ALL Town Hall, an event hosted by SMACNA and SMART
May-June Council of Representatives Meeting in Québec City, Canada
June 1–3, 2026, in New Orleans, LA.
Covers the essential skills of effective project management for project managers, including management/leadership, project planning, time management, change order management, and more.
Join SMACNA and NEMI at the 2026 Health Care Facilities Innovation Conference (Booth 101), August 2–5, 2026, at the Minneapolis Convention Center.
Covers the essential skills of effective project management for project managers, including management/leadership, project planning, time management, change order management, and more.
Covers in-depth financial management issues for those individuals within a firm who are considered “non-financial personnel."
METALCON is where contractors, architects, developers, owners, fabricators, manufacturers, suppliers and distributors gather to explore the latest products, solutions, opportunities and innovations related to the use of metal in design and construction.
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