Webinar - Building Residential Success: Best Practices in HVAC Service & Replacement

Residential HVAC is one of the fastest-growing opportunities in our industry. This webinar will share proven best practices—directly from labor and management partners who’ve made it work.

The residential HVAC market is growing—and labor and management partners are finding new ways to succeed together. Join us for a dynamic webinar from the SMART/SMACNA Best Practices Market Expansion Task Force, “Building Residential Success: Best Practices in HVAC Service & Replacement,” where industry innovators will share lessons learned and strategies that work.

This interactive session will highlight:

How to successfully enter and grow in the residential HVAC market
Approaches to workforce development and labor-management collaboration
Customer-centered service models that drive retention and repeat business
How technology and pricing strategies are shaping the future of the industry

Featured Speakers:

Moderator: Gary Myers, Vice President Marketing/Business Development, Intech Mechanical

Panelists:

Tom Mascari, President, Mendel Plumbing & Heating
Matt Gugala, President/Business Manager, SMART Local 265
Matthew Smith, President, Smith Heating & Air
Alex Tiechner, Apprenticeship Training Administrator, Local 104 Northern California Training Center
Darrell Garrison, Field Representative/HVACR Service & TAB Specialist, International Training Institute

Date/Time:

October 14, 2025, at 1:00 p.m. Eastern

Registration:

Brought to you by the Best Practices Market Expansion Task Force

Sep 24, 2025 — Member Update

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