New Clear the Air Episode

Paul Heimann (Welsch), Tom Mascari (Mendel), and Rob Schimmelpfennig (HAVE) join Seth Lennon to talk more about building a durable customer base and how to retain those leads long-term.

For the latest episode of Clear the Air, Seth Lennon is joined by our residential committee panel, Paul Heimann (Welsch), Tom Mascari (Mendel), and Rob Schimmelpfennig (HAVE) to talk about the customer experience. The panel talks about some techniques for bringing new customers into the fold, but also how critical a commitment to service and integrity is for maintaining those relationships. Listen Below

Jun 17, 2026 — Member Update

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New Clear the Air Episode

Jun 17, 2026 - Paul Heimann (Welsch), Tom Mascari (Mendel), and Rob Schimmelpfennig (HAVE) join Seth Lennon to talk more about building a durable customer base and how to retain those leads long-term.

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