Special Pricing Available for Customer Excellence Training

SMACNA is pleased to offer you special pricing on our newest course offering: Customer Excellence Training, November 16–18 in Indianapolis at Hyatt Place Indianapolis Downtown.

As a thank you for your recent support of SMACNA’s in-person training, we invite you to bring two members of your team for the price of one!

This 2½-day, interactive training is designed to help service professionals strengthen the skills that directly impact customer relationships, repeat business and your company’s reputation.

Participants will learn how to:

• Make stronger first impressions with customers
• Develop a service-first mindset
• Handle mistakes and difficult situations professionally
• Turn service challenges into opportunities to build trust
• Build lasting “know-like-trust” relationships that make your company the first call

  Through hands-on workshops, attendees will practice practical strategies they can bring back to the job immediately.

Through hands-on workshops, attendees will practice practical strategies they can bring back to the job immediately.

Space is limited. The discount will be auto-applied to your group registration in the cart. Take advantage of this special offer and invest in the people who represent your company to customers every day.