Seeking Examples of Tracking, Dashboards, and Processes for Using Key Performance Metrics

The New Horizons Foundation, working with Penn State and a SMACNA contractor task force, is developing a guide for implementing and managing a performance metrics program.

The New Horizons Foundation is working with Penn State and a SMACNA contractor task force to develop a guide to support member contractors in the planning and implementing a performance measurement program.

NHF is creating this member resource to support the adoption and use of key performance measures to track better and manage the work of sheet metal and HVAC contractors. One of the areas the task force could use your help with is identifying good visual examples to incorporate into the guide to help show the diverse ways contractors collect, track, and use their performance data.

If you think you have something we might be able to use – please reach out to Rob Leicht, a faculty member at Penn State and lead project researcher, to have a short Zoom call to discuss your process and examples. Rob’s email address is: Robert Leicht - rml167@psu.edu

Mar 12, 2024 — Member Update

Latest Articles

New Let’s Talk Shop Episode

Oct 21, 2025 - Jake Olsen, CEO of Stratus, joins Angie Simon to talk about how the SMACNA associate member works to assist contractors and how the space must collaborate to find the next generation of workers.

Meet the 2025 SMACNA Safety Award Winners!

Oct 21, 2025 - Program is meant to celebrate the exceptional work by contractors in promoting a safe, secure and conducive environment for their workers.

Be Prepared for Your Next Bargaining Session: Collective Bargaining Orientation

Oct 21, 2025 - By attending this essential program, you'll gain the confidence and knowledge needed to navigate the complexities of collective bargaining effectively.