New handbook breaks down the RFI process from all angles—what questions to ask, who to involve, when to submit, and where to find information before submitting.
Clear communication is the lifeblood of any construction project—and mastering the Request for Information (RFI) process is one of the most critical skills a project manager can develop. The Project Manager RFI Handbook is a practical, no-nonsense guide tailored specifically for sheet metal and HVAC professionals, offering a modern roadmap to navigating RFIs with clarity, precision, and confidence.
Written by industry experts and developed under the guidance of SMACNA’s Contractor Operations Task Force, this handbook breaks down the RFI process from all angles—what questions to ask, who to involve, when to submit, and where to find information before submitting. Readers will gain insight into the distinct roles of Requesters, Managers, and Responders, and learn how to avoid common pitfalls like digital waste, RFI abuse, and costly delays.
Whether you're coordinating a complex BIM model or documenting an unforeseen condition in the field, this book arms you with actionable checklists, real-world examples, and performance tracking tools to improve your team's workflow and boost collaboration across stakeholders.
Featuring up-to-date best practices, customizable templates, and a comprehensive glossary, the Project Manager RFIHandbook is your go-to resource for crafting clear, effective, and timely RFIs that protect your company’s interests and keep projects moving.
Essential reading for field leaders, project managers, and operations teams working in today’s fast-paced construction environment. Click here to get your copy!
Apr 8, 2025 — Member Update
Apr 30, 2025 - A SMACNA Panel breaks down the critical developments from the first 100 Days of the Trump Administration.
Apr 30, 2025 - The College’s newest members will be inducted during the President’s Luncheon on Wednesday, October 29th at the 2025 SMACNA Annual Convention in Maui.
Apr 30, 2025 - Keegan discusses how attending the event helps him better understand emerging trends in the VDC realm and how learning from some of the best and brightest in the space will help his company succeed.