Why Specialty Contractors Are Rethinking Change Order Management

Today’s job sites are fast-moving, with constant changes leading to more change orders. Yet many contractors still use outdated methods like paper T&M tickets. A recent Clearstory survey of specialty contractors revealed some surprising insights.

Article content provided by Clearstory.

PMs spend up to 15 hours a week managing out-of-contract work. 3–4 weeks is the average time to get a COR approved.

40% of T&M tickets are rejected due to missing or late documentation.
70% say poor change order processing negatively impacts their cash flow and job satisfaction.
62% report strained relationships with GCs due to negotiation friction.

Improving change order management starts with real-time communication, thorough documentation, and streamlined tracking.

That’s exactly what Clearstory delivers. Purpose-built for specialty contractors, like HVAC contractors, Clearstory helps reduce risk and accelerate payment on out-of-contract work. Our shareable, cloud-based Change Order Log fosters transparency and alignment with your general contractor, eliminating surprises and delays.

Ready to learn more? Get in touch with our team here: https://www.clearstory.build/mechanical-contractors.

Please view the entire line of Clearstory products here.

Have a question for Clearstory? Contact Clearstory here.

Clearstory’s mission is to make the entire construction industry more efficient by helping teams get extra work processed and closed faster to reduce risk, waste less time, and improve relationships. Our solutions make one of the country’s biggest industries a more fun and inspiring place to work.


Apr 23, 2025 Products & Services Update

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