Manage Your Reputation With Smart Hiring Practices

Article content provided by Federated Insurance.

The people you hire play a key role in the success and bottom line of your business. Your team often serves as the face of your company, directly shaping public perception. When customers interact with an employee, they may form an opinion about your entire brand.  

• Post Transparent Job Openings: Clearly outline all job qualifications, responsibilities, work hours, pay, benefits, titles, and growth opportunities.  
• Define Your Values: Clearly communicate your business’s values and the qualities you seek in applications and during interviews.

• Screen Carefully: Look beyond practical skills to assess an applicant's attitude and personality.  

• Check References: When possible, contact previous employers and references. Keep in mind that past actions can predict future behavior.  

• Train Thoroughly: Have an onboarding plan ready to ensure every new hire understands your workplace standards and policies.  

Your reputation is as important to your business as the people you hire and employ. Contact your local Federated Insurance^® marketing representative to learn more about this important risk management topic. Clients can access human resources content on the Training & Resources page of mySHIELD^®. 

Visit the SMACNA association page for more on the products and services Federated Insurance offers, and to locate your local marketing representative and association account executive.

This article is for general information and risk prevention only and should not be considered legal or other expert advice. The recommendations herein may help reduce, but are not guaranteed to eliminate, any or all risk of loss. The information herein may be subject to, and is not a substitute for, any laws or regulations that may apply. Qualified counsel should be sought with questions specific to your circumstances. ©2023 Federated Mutual Insurance Company.