ServiceTrade's Stella: End Operational Drag Costing Revenue

Article content provided by ServiceTrade.

ServiceTrade introduces Stella, an agentic AI workflow suite purpose-built for commercial field service contractors. Trained on 14 years of proprietary service data—what ServiceTrade calls "Trade Intelligence"—Stella delivers capabilities designed for how mechanical contractors actually work.

Stella's five modules target the workflows where drag costs revenue most. Stella Quote generates multi-deficiency quotes with the right asset history, parts, labor, and scope built-in — increasing approval rates and capturing more pull-through revenue. Stella Schedule builds dispatches around business priorities, matching the right tech to the right job to improve utilization and billable hours. Stella Sell analyzes asset history and past wins to identify the right accounts and grow expansion revenue. Stella Service applies Trade Intelligence in the flow of service to reduce repeat visits and keep jobs moving. Stella Invoice accelerates billing by moving completed work toward revenue recognition faster.

Unlike generic AI tools, Stella is trained on commercial field service data — so its recommendations reflect real-world mechanical service patterns, not generic business logic. SMACNA member companies can request early access at www.servicetrade.com/stella.

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ServiceTrade is the software platform for commercial mechanical and fire contractors. During a chronic skilled labor shortage, we help you increase profit by improving service and project operations, increasing technician productivity, selling more service agreements, and growing customer loyalty.