ServiceTrade acquires Mura to capture earned revenue

Article content provided by ServiceTrade.

ServiceTrade, the leading AI-powered field service management platform for commercial fire protection and mechanical contractors, has acquired Mura, the agentic AI platform that automates field service billing and collections. With Mura, ServiceTrade expanded Stella, its suite of AI agents, to include Stella Invoice and Stella Collect. The agents run on Trade Intelligence, ServiceTrade's data layer built on 14 years of field service history and 48 million tracked assets across commercial fire protection and mechanical contractors.

"We built Mura because commercial contractors were consistently leaving money on the table after the job, not because of bad work, but because back-office teams couldn't keep up with the manual workload of turning jobs into cash," said Ryan G. Smith, co-founder of Mura. "Joining ServiceTrade gives us the platform and the data layer to solve that problem at scale. Backed by their Trade Intelligence and the Stella suite, we can deliver something customers have never had: AI that understands their business as well as they do."

Mura’s purpose-built solutions include:

●      AI Invoicing (now Stella Invoice) reads job data, technician notes and billing rules to surface missed revenue and generate invoices automatically.

●      AI Collections (now Stella Collect) automates collections with the right contact and message at the right time, so office staff stop managing spreadsheets and close balances faster.

●      AI PO Automation captures materials and parts from field purchase requests, matches them to jobs and commits them to the back-office system, eliminating manual data entry.

"For more than a decade, we've built solutions that help contractors grow revenue at every phase of their business—from selling the work to delivering it," said William Chaney, CEO of ServiceTrade. "Mura optimizes the critical last mile: getting paid. Contractors using Mura improve gross margins and accelerate cash collections, and we're bringing it to every contractor on our platform."

SMACNA member companies can request early access at www.servicetrade.com/stella.

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ServiceTrade is the software platform for commercial mechanical and fire contractors. During a chronic skilled labor shortage, we help you increase profit by improving service and project operations, increasing technician productivity, selling more service agreements, and growing customer loyalty.