McCusker-Gill, SMACNA member, Modernizes Operations with Miter

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McCusker-Gill, a proudly family-owned sheet metal contractor and SMACNA member, has set the standard for complex construction projects across Boston since 1992. Trusted for demanding jobs at Mass General Hospital, Moderna facilities, and the Encore Casino, the company needed systems that matched the sophistication and scale of its work.

As McCusker-Gill grew to over 300 union field employees and 50 shop employees, manual payroll and union reporting processes strained operations. Payroll alone took more than a day and a half each week, with foremen submitting crew hours via Excel and shop employees using handwritten timecards. Tracking union certifications and licenses was manual and time-consuming, increasing compliance risks.

By adopting Miter, McCusker-Gill completely transformed workforce operations. The team now manages time tracking, union and non-union payroll, compliance, and HR in a single cloud-based system – cutting down hours of manual work and reducing errors. Employees can clock in via mobile, update tax withholdings, check PTO balances, and upload certifications themselves. Union reporting and certified payroll reports, once built manually in Excel, are now generated in a few clicks. Fully-burdened labor costs sync with their ERP, enabling precise job costing and financial visibility.

“We’ve come a long way from where we were just a few years ago – still doing things the way they’d always been done,” Stephanie Gill Steele, VP of Finance and Human Resources shared. “Modernizing the business has absolutely been worth it. With tools like Miter in place, we’re more efficient, more informed, and better positioned for what’s next.”

Read the full McCusker-Gill story

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Miter is an all-in-one people management platform for construction companies. From hiring and retaining employees to job-costing their work and ensuring they’re paid correctly, Miter does it all. Leverage Miter’s powerful platform to automate burdensome compliance reporting and complex pay rate calculations, saving your team hours every week.