Upcoming in-person training program will aid service professionals show up on the job, in customer interactions, and within their teams.
Please join us on May 4 for a 2½-day in-person training program designed to elevate the way service professionals show up on the job, in customer interactions, and within their teams. Through five interactive workshops, participants will develop the mindset, skills, and strategies needed to build trust, handle challenges with professionalism, and create lasting customer loyalty. Drawing on lessons from business and elite sports teams, this training moves beyond theory to practical, repeatable actions that change culture from the inside out.
Hotel Information:
Hyatt Place Indianapolis Downtown
130 S. Pennsylvania Street
Indianapolis, IN 46204
Book by April 20, 2026, to receive the discounted rate of $164++ per night. Please click here to learn more and to register.
Apr 1, 2026 — Member Update
Aug 26, 2026 - Second edition builds upon the first edition and continues to serve as a basic reference guide to industry-accepted practices for the fabrication and installation of commercial kitchen ventilation systems.
Aug 26, 2026 - Former CAL SMACNA Executive Vice President was a trailblazer in the industry, serving as a coalition builder throughout the trades over the course of an impactful 30-year career.
Aug 26, 2026 - Article in SMACNA’s Cybersecurity Series Dives into the foundational aspect of any data protection plan.