March 5-9, 2023

Business Management University 2023

Provides an in-depth study of the business practices necessary to run a successful sheet metal company.  Program sessions include financial management, strategic planning, contractor survival skills, negotiation, surety and bonding, leadership and productivity.

  • Location Tempe, AZ
  • Calendar Date Mar/05 - Mar/09 2023


locked icon
Unconscious Bias in Leaders

Being aware of your unconscious bias can increase diversity, membership retention, and innovation. Several steps to mitigating bias can help your organization be as effective as possible.

Contractor Operations Manual Jul 28 2021

Successfully Managing a Remote Workforce: How to Maintain Productivity and Engagement

In response to the pandemic, many contractors have decided to have their employees work remotely. While there are obvious aspects of construction that require in-person presence on a jobsite, there are many that can be done remotely. Unlike industries where remote work has been being adopted for years, construction has been considered an in-person job. That’s begun to change. Studies have produced research-based practices that managers can implement with minimal effort to improve engagement and productivity. Updated July 2021.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

SMACNews Jun 29 2021

Is an ESOP the Right Succession Plan Option for Your Company?

When planning the succession of your construction company, one of the first questions to ask is ‘How do I envision the company after my ownership exit? If your goal is keeping the company intact — and possibly retaining your leadership position — relinquishing control to a third party is not an option.

New Horizons Foundation Jun 28 2021

locked icon
Organizational Adoption of New Technologies: Best Practices for SMACNA Contractors

SMACNA members are eager to adopt new technologies, operational processes, and business strategies. Yet the implementation of organizational change – defined as an intentional, company-level adoption of new practices, technologies, or management approaches – can be extremely difficult. This white paper identifies the top eight most effective technology implementation management practices.


locked icon
Employees Key to Your DEI Initiatives

Organizations can achieve their desired DEI outcomes by ensuring their diversity and inclusion efforts are aligned and that they have employee buy-in. It’s also critical that DEI initiatives are consistent and transparent, and that everyone recognizes the factors that contribute to diversity, equity and inclusion in the workplace, understands the difference between each, and can identify ways to improve DEI at their organization.


Deteriorating Backlogs: Responding to a New COVID-19 Reality

When 2020 kicked off, the construction industry was flying high. With a steady flow of work and bidding opportunities, large infrastructure projects on the horizon and sureties offering a seemingly endless supply of bonding, most contractors were hitting all-time-high revenues and profits, with healthy backlogs to keep the momentum going.


The Hard Work: Developing People

Building a great culture is, in part, the result of making hard decisions about finding, keeping, and developing great people. But too often we let the urgency of our need lower our standards.

New Horizons Foundation Dec 08 2020

locked icon
Best Practices for Field Leader Succession

Field Leader Succession is the process of developing and transitioning new leaders so they can replace their predecessors at the foreman, general foreman, or superintendent level. This white paper focuses on best practices in field leadership transition from one generation to the next.

Contractor Operations Manual Nov 19 2020

Recruit to Retire Best Practices

Employees are one of a company’s biggest expenses — and also one of its most important assets. Unlike major capital costs (like buildings, machinery, technology, etc.), human capital is volatile. Employees need to understand that a company invests in them with a hiring decision, and that the company wants them to stay until they retire.

In this publication, we explore the influence and impact of the pandemic; generational expectations; the advantages of remote work ; how to lead, communicate and incentivize behavior; the impact of this shift on organizational strategy and culture.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

Book Jun 01 2020

Creating the High Performing Contractor

Becoming and remaining a high-performing contractor requires constant focused effort. For leaders aspiring to this level of excellence, the journey is well worth the work.

High-Performing Contractors (HPCs) deliver exceptional performance. They empower their work teams by creating rewarding work environments. They nurture strong, mutually beneficial partnerships with their suppliers, trade partners and subcontractors. They embrace focused technologies that help them deliver greater value to their customers. Above all, they never lose focus on their people as their most strategic asset.

The second edition of Creating the High-Performing Contractor: Proven Practices for the Sheet Metal and HVAC Industry seeks to capture new applications while maintaining the basic, sound principles and proven tools of High-Performing Contracting.

Topics covered in the 2020 manual include:

  • High-Performing Leadership
  • Planning Your Future
  • Employee Focus
  • Customer Focus
  • Work Processes Management
  • Keeping Score
  • The High-Performance Assessment Model

Free to members in the SMACNA store.

  • Dollar SignPDF $50.00

SMACNews Mar 31 2020

Showing Up as Your Best Self

The default response for many leaders in our industry is toward action. So when a crisis hits, whether internal or external, investing even more time, even more emotional intensity, even more brute force seems like the obvious move.

SMACNews Jun 20 2019

Accountability and Leadership

Understanding the dynamics of accountability helps a leader create a culture where people learn to take responsibility for their own work — mistakes and all.

SMACNews Apr 29 2019

Developing Leaders Through Feedback

Collectively, companies spend billions of dollars for leader development, utilizing everything from public seminars to executive MBA programs at prestigious universities. While all of these have value, people sometimes overlook one of the simplest tools, available free to everyone—real-time developmental feedback.

Contractor Operations Manual Dec 07 2018

Management Succession

This publication guides a firm in creating a formal process for leadership development. It illustrates the ways members can turn this potential crisis into an opportunity while gaining a competitive advantage. This report highlights the benefits of internal management succession, best practices, and outlines a process for effective management succession.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00


The Hard Work

When we discuss leadership with our clients, we are most often talking about leading the enterprise — deliberately taking your company toward a preferable future.