Leadership

Contractor Operations Manual Jul 28 2021

Successfully Managing a Remote Workforce: How to Maintain Productivity and Engagement

In response to the pandemic, many contractors have decided to have their employees work remotely. While there are obvious aspects of construction that require in-person presence on a jobsite, there are many that can be done remotely. Unlike industries where remote work has been being adopted for years, construction has been considered an in-person job. That’s begun to change. Studies have produced research-based practices that managers can implement with minimal effort to improve engagement and productivity. Updated July 2021.

This document is free to members in the SMACNA Store.


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SMACNews Jun 29 2021

Is an ESOP the Right Succession Plan Option for Your Company?

When planning the succession of your construction company, one of the first questions to ask is ‘How do I envision the company after my ownership exit? If your goal is keeping the company intact — and possibly retaining your leadership position — relinquishing control to a third party is not an option.

New Horizons Foundation Jun 28 2021

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Organizational Adoption of New Technologies: Best Practices for SMACNA Contractors

SMACNA members are eager to adopt new technologies, operational processes, and business strategies. Yet the implementation of organizational change – defined as an intentional, company-level adoption of new practices, technologies, or management approaches – can be extremely difficult. This white paper identifies the top eight most effective technology implementation management practices.

SMACNews Apr 30 2021

The Harder Work: Reputation Management and Trust Building

We continue the series on the “harder work” of leadership — important but not urgent responsibilities that are easy to put off, in some cases for decades. In this installment, we’ll examine the responsibility of owners and senior leaders to incessantly enhance their organization’s reputation, refusing to believe it will stand untarnished without constant attention.

SMACNews

Deteriorating Backlogs: Responding to a New COVID-19 Reality

When 2020 kicked off, the construction industry was flying high. With a steady flow of work and bidding opportunities, large infrastructure projects on the horizon and sureties offering a seemingly endless supply of bonding, most contractors were hitting all-time-high revenues and profits, with healthy backlogs to keep the momentum going.

Podcast Mar 11 2021

Let's Talk Shop, Episode 14: SMACNA Celebrates Women in Construction Week

In Episode 14 of Let’s Talk Shop, host Angie Simon, CEO of Western Allied Mechanical and SMACNA President, celebrates Women in Construction Week by sitting down and speaking with two SMACNA women leaders, Carmen Koo, a partner at Applied Air Conditioning in California, and Sandra Mennino, President of Cambridgeport Air Systems in Massachusetts.

SMACNews

The Hard Work: Developing People

Building a great culture is, in part, the result of making hard decisions about finding, keeping, and developing great people. But too often we let the urgency of our need lower our standards.

New Horizons Foundation Dec 08 2020

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Best Practices for Field Leader Succession

Field Leader Succession is the process of developing and transitioning new leaders so they can replace their predecessors at the foreman, general foreman, or superintendent level. This white paper focuses on best practices in field leadership transition from one generation to the next.

Contractor Operations Manual Nov 19 2020

Recruit to Retire Best Practices

Employees are one of a company’s biggest expenses — and also one of its most important assets. Unlike major capital costs (like buildings, machinery, technology, etc.), human capital is volatile. Employees need to understand that a company invests in them with a hiring decision, and that the company wants them to stay until they retire.

In this publication, we explore the influence and impact of the pandemic; generational expectations; the advantages of remote work ; how to lead, communicate and incentivize behavior; the impact of this shift on organizational strategy and culture.

This document is free to members in the SMACNA Store.


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Book Jun 01 2020

Creating the High Performing Contractor

Becoming and remaining a high-performing contractor requires constant focused effort. For leaders aspiring to this level of excellence, the journey is well worth the work.

High-Performing Contractors (HPCs) deliver exceptional performance. They empower their work teams by creating rewarding work environments. They nurture strong, mutually beneficial partnerships with their suppliers, trade partners and subcontractors. They embrace focused technologies that help them deliver greater value to their customers. Above all, they never lose focus on their people as their most strategic asset.

The second edition of Creating the High-Performing Contractor: Proven Practices for the Sheet Metal and HVAC Industry seeks to capture new applications while maintaining the basic, sound principles and proven tools of High-Performing Contracting.

Topics covered in the 2020 manual include:

  • High-Performing Leadership
  • Planning Your Future
  • Employee Focus
  • Customer Focus
  • Work Processes Management
  • Keeping Score
  • The High-Performance Assessment Model

Free to members in the SMACNA store.


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Webcast Apr 17 2020

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Staying Calm and Seizing Opportunities

Recognizing that strong, steady leadership in a time of crisis is an essential skill, SMACNA partnered with Eric Anderton, a trusted construction-industry expert and business partner to host a webcast on how you can rise to the challenges presented by the coronavirus pandemic and seize available growth opportunities.

Podcast Apr 01 2020

Let's Talk Shop, Episode 11: COVID-19 Challenges and Opportunities

In Episode 11 of Let's Talk Shop,  host Angie Simon, CEO of Western Allied Mechanical and SMACNA President, talks about how she and other contractors are dealing with the issues and shutdowns related to the spread of COVID-19. Rick Hermanson, CEO of Hermanson Company, and Joseph Lansdell, President of Poynter Sheet Metal, discuss working remotely, how they are handling safety and operations on job sites, what changes they foresee concerning future operations, and if there is any shining light to be gained from the current situation.

SMACNews Mar 31 2020

Showing Up as Your Best Self

The default response for many leaders in our industry is toward action. So when a crisis hits, whether internal or external, investing even more time, even more emotional intensity, even more brute force seems like the obvious move.

Podcast Mar 05 2020

Let's Talk Shop, Episode 10: Carol and Ashley Duncan of General Sheet Metal

In Episode 10 of Let's Talk Shop, Angie Simon, CEO of Western Allied Mechanical and SMACNA President, talks with Carol Duncan, CEO, and her daughter Ashley Duncan, mechanical division manager at General Sheet Metal to celebrate Women In Construction Week. The three talk about how General Sheet Metal continues to grow and thrive and how women continue to emerge as a driving force in the industry. 

SMACNews Oct 25 2019

Courage in the Little Things

The grind of decision making can be exhausting. If you kept track of the number of decisions you make every day, you’d probably feel even more tired.

Podcast Jul 12 2019

Let's Talk Shop, Episode 4: Employee Stock Ownership Plans (ESOPs)

In Episode 4 of Let’s Talk Shop. Host Angie Simon, President, Western Allied Mechanical, and SMACNA President-elect talks with Joe Isom, vice President (former President), California Sheet Metal about his company’s conversion to an Employee Stock Ownership Plan (ESOP). They discuss how this succession strategy has improved the culture of the company and how it has changed the way staff and leadership view their roles at California Sheet Metal.

SMACNews Jun 20 2019

Accountability and Leadership

Understanding the dynamics of accountability helps a leader create a culture where people learn to take responsibility for their own work — mistakes and all.

Podcast Jun 06 2019

Let's Talk Shop, Episode 3: Peer Groups

In Episode 3 of Let’s Talk Shop, host Angie Simon, CEO of Western Allied Mechanical and SMACNA President, sits down with Matt Cramer of Dee Cramer, Inc. and Jack Knox of R.F. Knox Company. This conversation takes a look at peer groups and their value to the industry. 

SMACNews Apr 29 2019

Developing Leaders Through Feedback

Collectively, companies spend billions of dollars for leader development, utilizing everything from public seminars to executive MBA programs at prestigious universities. While all of these have value, people sometimes overlook one of the simplest tools, available free to everyone—real-time developmental feedback.

Contractor Operations Manual Dec 07 2018

Management Succession

This publication guides a firm in creating a formal process for leadership development. It illustrates the ways members can turn this potential crisis into an opportunity while gaining a competitive advantage. This report highlights the benefits of internal management succession, best practices, and outlines a process for effective management succession.

This document is free to members in the SMACNA Store.


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SMACNews

The Hard Work

When we discuss leadership with our clients, we are most often talking about leading the enterprise — deliberately taking your company toward a preferable future.