Human Resources

March 5-9, 2023

Business Management University 2023

Provides an in-depth study of the business practices necessary to run a successful sheet metal company.  Program sessions include financial management, strategic planning, contractor survival skills, negotiation, surety and bonding, leadership and productivity.

  • Location Tempe, AZ
  • Calendar Date Mar/05 - Mar/09 2023


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Read the New Fed Beige Book

This recently released Federal Reserve System publication chronicles current economic conditions across the 12 Federal Reserve Districts, and details regional economic conditions and prospects based on a data and information gathered from each District’s sources.

COVID-19 Sep 20 2021

COVID-19 Vaccine Resources for Contractors

 Collectively and quickly responding to this pandemic is the most important immediate issue we face as an industry. The COVID-19 vaccine is a safe and easily implemented tool now at our disposal to battle the pandemic and return to a normal life at home and on the job. The following resources will help contractors to educate employees and encourage a healthy and vaccinated workforce.


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Unconscious Bias in Leaders

Being aware of your unconscious bias can increase diversity, membership retention, and innovation. Several steps to mitigating bias can help your organization be as effective as possible.


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UPDATE - Can Employers Require COVID Vaccinations?

In December 2020, COVID-19 vaccines received emergency approval and began being distributed and administered. Since then, many employers have wondered if they can require their employees to be vaccinated despite multiple lawsuits against vaccination mandates. 

New Horizons Foundation Jun 28 2021

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Organizational Adoption of New Technologies: Best Practices for SMACNA Contractors

SMACNA members are eager to adopt new technologies, operational processes, and business strategies. Yet the implementation of organizational change – defined as an intentional, company-level adoption of new practices, technologies, or management approaches – can be extremely difficult. This white paper identifies the top eight most effective technology implementation management practices.

Contractor Operations Manual Jun 22 2021

Monetary and Nonmonetary Compensation Plans

The primary purpose of this paper is to provide an overview of the monetary and nonmonetary practices used by industry-leading companies. The study has the following specific objectives:

  • Illustrate the power of well-defined monetary compensation plans. 
  • Identify the types of incentives most useful for kinds of employee groups.
  • Connect the incentive programs to performance management.
  • Describe the various most popular nonmonetary compensation programs that can impact employee loyalty, retention, and satisfaction.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00


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Employees Key to Your DEI Initiatives

Organizations can achieve their desired DEI outcomes by ensuring their diversity and inclusion efforts are aligned and that they have employee buy-in. It’s also critical that DEI initiatives are consistent and transparent, and that everyone recognizes the factors that contribute to diversity, equity and inclusion in the workplace, understands the difference between each, and can identify ways to improve DEI at their organization.


The Hard Work: Developing People

Building a great culture is, in part, the result of making hard decisions about finding, keeping, and developing great people. But too often we let the urgency of our need lower our standards.

Contractor Operations Manual Nov 19 2020

Recruit to Retire Best Practices

Employees are one of a company’s biggest expenses — and also one of its most important assets. Unlike major capital costs (like buildings, machinery, technology, etc.), human capital is volatile. Employees need to understand that a company invests in them with a hiring decision, and that the company wants them to stay until they retire.

In this publication, we explore the influence and impact of the pandemic; generational expectations; the advantages of remote work ; how to lead, communicate and incentivize behavior; the impact of this shift on organizational strategy and culture.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

Contractor Operations Manual Oct 15 2020

Scheduling and Planning Best Practices

Summarizes proven scheduling and planning processes and introduces practices, concepts and principles that are field-tested and proven to deliver superior results. Free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

Book Jun 01 2020

Creating the High Performing Contractor

Becoming and remaining a high-performing contractor requires constant focused effort. For leaders aspiring to this level of excellence, the journey is well worth the work.

High-Performing Contractors (HPCs) deliver exceptional performance. They empower their work teams by creating rewarding work environments. They nurture strong, mutually beneficial partnerships with their suppliers, trade partners and subcontractors. They embrace focused technologies that help them deliver greater value to their customers. Above all, they never lose focus on their people as their most strategic asset.

The second edition of Creating the High-Performing Contractor: Proven Practices for the Sheet Metal and HVAC Industry seeks to capture new applications while maintaining the basic, sound principles and proven tools of High-Performing Contracting.

Topics covered in the 2020 manual include:

  • High-Performing Leadership
  • Planning Your Future
  • Employee Focus
  • Customer Focus
  • Work Processes Management
  • Keeping Score
  • The High-Performance Assessment Model

Free to members in the SMACNA store.

  • Dollar SignPDF $50.00

SMACNews Mar 31 2020

Showing Up as Your Best Self

The default response for many leaders in our industry is toward action. So when a crisis hits, whether internal or external, investing even more time, even more emotional intensity, even more brute force seems like the obvious move.

SMACNews Jun 20 2019

Accountability and Leadership

Understanding the dynamics of accountability helps a leader create a culture where people learn to take responsibility for their own work — mistakes and all.

SMACNews Apr 29 2019

Developing Leaders Through Feedback

Collectively, companies spend billions of dollars for leader development, utilizing everything from public seminars to executive MBA programs at prestigious universities. While all of these have value, people sometimes overlook one of the simplest tools, available free to everyone—real-time developmental feedback.

Contractor Operations Manual Jan 01 2019

Personnel, Policies, and Procedures

Contractors can use this publication to create a personalized policy manual for their firm by modifying or editing the general guidelines and policies included.

This publication clarifies company procedures and expectations that foster healthy management-employee relationships and eliminates confusion and inconsistency. It addresses most of the topics necessary to provide employees a solid understanding of their obligations and opportunities.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

Contractor Operations Manual Dec 07 2018

Management Succession

This publication guides a firm in creating a formal process for leadership development. It illustrates the ways members can turn this potential crisis into an opportunity while gaining a competitive advantage. This report highlights the benefits of internal management succession, best practices, and outlines a process for effective management succession.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

Federal Contracting

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Guide to EEO Compliance

SMACNA contractors who work on federal contracts have certain equal employment opportunities (EEO) obligations imposed upon them that may not apply to contractors who do not work on federal contracts.